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CIPPENHAM SURGERY NEWS

Corona Virus

Everyone is being reminded to follow Public Health England advice to:

 Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

  •  Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  •  Avoid touching your eyes, nose and mouth with unwashed hands.
  •  Avoid close contact with people who are unwell.

 

For further guidance please click here

You can find the latest information and advice from Public Health England at Further information is available on nhs.uk.

PRIVACY STATEMENT

We have changed our privacy policy in-line with the new General Data Protection Regulations.  Please click the link on the right to read our privacy statement and also the 'Sharing of Data under GDPR'.

CLINICS

We are currently running various different clinics at the surgery. If you are a person who suffers from a chronic illness (long-term condition(s)) then you are required to attend for at least an annual review.  It is very important that you attend this appointment so that you receive optimal care / best care for your condition.  Our reception team may call you and offer you an appointment.  Please let them know if the offered date is not convenient so that an alternative date is issued.  

It is very important that you attend this appointment and in some cases it may be a double (20 minutes appointment).  Appointments are specifically made for you and hence should be strictly attended.  If for any reason you cannot attend then please cancel this well in advanced so that it could be offered to another patient.

FLU CLINIC

This season we are running our FLU clinics for the over 65 years old patients and patients who suffer from a chronic illness under the age of 65 from the Salt Hill Activity Centre on Bath Road, Slough, SL1 3SS.  Please click FLU CLINICS SALT HILL ACTIVITY CENTRE for more information on the clinics.

We are giving FLU JABS to all eligible patients.  If you are eligible for a FLU JAB then speak to our receptionist who will issue you an appointment.  If you are pregnant, aged 65 or over, a person with diabetes; or you have a long-term condition of the lungs (e.g. asthma or COPD), heart, brain or nervous system, kidney, liver, immune system or spleen then you qualify for a free flu jab.  

Book your flu jab form September or October 2020 or speak to your GP or practice nurse for more information.

NHS HEALTH CHECKS

We are inviting you to attend your free NHS Health Check.

NHS Health Checks are being offered to people aged between 40 and 74 once every five years.  The check is to assess your risk of developing heart disease, stroke, kidney disease or diabetes. If there are any warning signs, then together we can do something about it.

By taking early action, you can improve your health and prevent the onset of these conditions. There is good evidence for this.

The check should take about 15–20 minutes and is based on straightforward questions and measurements such as age, sex, family history, height, weight and blood pressure.  You will also need a simple blood test to measure your cholesterol level.

Following the check, you will receive free personalised advice about what you can do to stay healthy.

Take a look at the enclosed leaflet for more information about the NHS Health Check and how it could benefit you. 

Please call the surgery and inform the reception that you would like to book NHS Health Check with the nurse.  The receptionist will print a blood form and your appointment should be after you have had your blood test.  The results of the blood test should come to the surgery in a weeks’ time so you will need to collect the blood form from the surgery and have your bloods tested before you attend the NHS check appointment.

FAILED TO ATTEND A BOOK DOCTOR APPOINTMENT

We had a total of 671 DOCTOR APPOINTMENTS BETWEEN 1ST JANUARY 2017 TO 31ST OF DECEMBER 2017 that were wasted due to patients not attending their booked doctor appointments and no reason for non-attendance was given or appointments cancelled in good time to enable us to offer to other patients.  From JANUARY 2018 TO DECEMBER 2018 THERE WERE A TOTAL OF 561 DOCTOR APPOINTMENTS THAT WERE WASTED.  The number of DNA's are a real concern to our practice and in general across all NHS Organisations.  Please bear in mind that there is a huge pressure on all NHS organisations to provide appointments and wasted appointments do not help with this issue.  Please help us to help you by keeping your appointments or cancel well in advance so that we can offer these appointments to another patient who really needs it.

There is an increasing demand for doctor/nurse appointment and as we approach winter there will be even greater demand for doctor appointments.  Our receptionists will be calling patients who made an appointment but failed to attend without a valid reason.  We will send letters to patients warning them of their non attendance.  We may consider removing patients if they fail to keep their booked appointment on three occasions without notifying us within a given year.

Please be considerate and cancel your appointment if you no longer need it.  Please cancel at least a few hours before your appointment time to allow us to offer it to another patient that needs it more than you.

CHANGE TO REPEAT PRESCRIPTION TURNAROUND TIME

Please note that with immediate effect our repeat prescription turnaround time is 3 working days.  Please allow at least 3 working days from the time you order your repeat prescriptions for it to be ready for collection.  It is highly recommended that you nominate a pharmacy so that your prescriptions can be sent electronically to your nominated pharmacy of choice.  Please try and order your prescriptions earlier and not waiting till you have only a couple of days supply left as you risk running completely out whilst your prescriptions are being processed.

WORLD TB DAY

Slough has the highest rate of TB in the South East - mainly from those born outside the UK who have entered the UK in the last 5 years.  For more information click on the link for a poster by Public Health in collaboration with East Berkshire CCG. 

Click here for the TB Poster

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