When We Are Closed

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

You should call 111 when:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next
  • Your GP surgery is closed and you need healthcare advice
  • You don’t know who to call for medical help

What to do when the GP practice is closed:

  • If you need medical help fast but its not an emergency call 111
  • If it’s a life threatening emergency call 999

 NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.

  • Calls to 111 are FREE from landlines and mobiles
  • NHS 111 is available 24/7, every day of the year

Call 999 for life threatening emergencies such as:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain

During normal practice opening hours, the practice remains your first point of contact for all routine requests.

For more information about NHS 111, go to NHS Choices at www.nhs.uk

Slough Walk-in Health Centre

For people with minor illness or injuries that do not require an x-ray. Located at Upton Hospital, Albert Street, Slough, Berkshire SL1 2BJ. Phone – 01753 635505

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website