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contact your doctors online and get a response by the end of the next working day

Mission Statement

Cippenham Surgery is a forward looking surgery and we aim to provide our patients the highest standard of service and endeavour to improve the health of the overall practice population. We aim to achieve this by developing and maintaining a practice which is responsive to patient needs which reflects wherever possible the latest advances in Primary Health Care.

Serving You

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Cervical Screening

"Coronavirus has changed many things - but the need to have cervical screening isn't one of them" click here to read how to book and what to expect when you arrive at the practice

COVID-19 (SARS-COV-2) - CORONAVIRUS

Vaccinating Health and social care staff

NHS England and NHS Improvement have now published a Standard Operating Procedure for the vaccination of frontline health and social care staff.  This identifies the people who can currently access NHS Health and Social Care vaccination hubs. This guidance will help organisations plan the rollout, including providing information on prioritisation and delivery methods,

 

All frontline health and social care workers will be eligible for the covid vaccination regardless of whether they work in hospitals, people’s homes or another setting, or who employs them.

 

  •      If you are a frontline health or social care worker and want to enquire about your first covid vaccine dose, please do not contact your GP surgery.
  •      If you are working for an organisation please contact them as they will likely have a roll out plan.
  •      If you are self-employed or run a small organisation and have not had contact from NHS vaccination services please contact: ebpc@nhs.net Within your email, please state the number of staff members that need to be vaccinated.
  •       Once your email is received, you will be contacted with details about how to book your appointment.

Please note, you may not get an immediate response as we are booking more than 30,000 health and social care workers in this area so please bear with us.

 

Getting vaccinated only protects you from the virus, so you will still need to follow IPC and testing measures in your workplace, and follow general advice at work, at home and when you are out and about:

Covid-19 testing site comes to Slough

The first hybrid walk-in and drive-in testing centre in the country has been set up in Slough and is now open for testing.

The testing centre will be based in the Montem Car Park, Montem Lane and anyone with symptoms – and for the first time people who are not symptomatic but concerned they may be infected – will be able visit for a test either by foot or in a car. Click here to find out how to access.

Government advice on coronavirus - Covid-19

Please click here for further guidance.

Please click on the link to read: Supplementary Privacy Notice during COVID-19 for Patients

COVID-19 AND YOUR INFORMATION - UPDATED ON 8TH APRIL 2020

SAFEGUARDING - SUPPORT AND HELPLINE NUMBERS DURING COVID-19

Please click on the link below to navigate to a page for help and support for child, young person and adult who may be at risk of abuse and would like to speak to someone access useful tips during the Coronavirus crisis.

Safeguarding tips and helpline during COVID-19 Lockdown

COVID-19 - FACE MASKS

Please click here to read a statement from Cippenham Surgery regarding Face Masks

We have now started to see some patients face-to-face in the surgery.  We urge all patients to wear face covering when attending their appointments with the exception of those who are exempt from wearing one.  Please also follow the strict social distancing that is put in place.  

COVID-19 - One Slough - Community Support

The One Slough call centre is for residents who are isolated and lonely or need essentials, such as a hot cooked meal or food supplies. This includes residents who are at high risk including people over 70 years old or with underlying health conditions and should be protecting themselves by staying at home.

The number to contact is 01753 944198 and will be staffed on Monday to Friday from 9.00 – 16.00 and at the weekend from 10.00 – 15.00. Alternatively, residents can still register on-line at www.sloughcvs.org/covid19

COVID-19 - Guidance on self-isolation and social distancing

Please click on the link below for guidance:

Guidance on self-isolation and social distancing

COVID-19 - Prescription Request Changes

Please click on the link below to read the prescribing request changes during the COVID-19 crisis:

COVID-19 Prescribing request changes

COVID-19 - Coronavirus Patient Update

Click on the link below to read the current patient update on coronavirus

Coronavirus Patient Update

EMERGENCY DENTIST

If you have a dental emergency and need to see an emergency dentist then click on the following link for further guidance: https://ebpcooh.org.uk/emergency-dentist/

Practice Leaflet

For a copy of the latest practice leaflet click on the link below to download a PDF copy.

Practice Leaflet

Water Safety for you and your family

Please check the link for video on water safety

https://www.youtube.com/watch?v=tlcz2q7TaJA

National Screening Programmes

You will be receiving if eligible recalls for Breast and/or Bowel and/or Cervical Screening.  Please DO NOT ignore these invites as early detection of a cancer increases your chances of a successful treatment and recovery.  These screening tests are very important even if your previous results were normal.

Below you will find some useful information or video on each of these screening tests.  Take some time to see or read them so that you are better informed.

Bowel Screening - Click on the link here for a Fit test video  click here for a video on beating bowel cancer and click here: for bowel screening leaflet

Bowel Screening - Instructions in different languages on how to take the samples?:

Or if you prefer in English then click here: kit info in English

FLU Clinics

Flu vaccination by injection, commonly known as the "flu jab" is available every year on the NHS to protect adults (and some children) at risk of flu and its complications.  Flu can be unpleasant, but if you are otherwise healthy it will usually clear up on its own within a week.

However, flu can be more severe in certain people, such as:

  • anyone aged 65 and over
  • pregnant women
  • children and adults with an underlying health condition (particularly long-term heart or respiratory disease or diabetes)
  • children and adults with weakened immune system

This year we are running our flu clinics for over 65 years old and under 65 years with an underlying health condition from the Salt Hill Activity Centre on Bath Road, Slough SL1 3SS.  Please click FLU CLINIC TIMES at Salt Hill Activity Centre Slough for more information. 

Flu Immunisation video:

click here to see the flu vaccination video   for information leaflet click here

Care Quality Commission Inspection

Practice Complaints Procedure

Click on the link below to read the practice's complaints procedure.

Complaints Procedure

 

NHS Choices

If you would like to review our services then please log onto the NHS Choices website and let us know what you think of our service delivery.  Your comments, compliments and constructive criticisms are most welcome as this would help us improve our services.

Click the link NHS Choices to visit the NHS Choices website.

 

When We Are Closed

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

You should call 111 when:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next
  • Your GP surgery is closed and you need healthcare advice
  • You don’t know who to call for medical help

What to do when the GP practice is closed:

  • If you need medical help fast but its not an emergency call 111
  • If it’s a life threatening emergency call 999

 NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.

  • Calls to 111 are FREE from landlines and mobiles
  • NHS 111 is available 24/7, every day of the year

Call 999 for life threatening emergencies such as:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain

During normal practice opening hours, the practice remains your first point of contact for all routine requests.

For more information about NHS 111, go to NHS Choices at www.nhs.uk

(Site updated 01/07/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website